Not a Bot
Legal

Terms of Service

Effective date: February 14, 2026

1. Acceptance of Terms

By accessing or using Not a Bot, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the service. These terms constitute a legally binding agreement between you and Not a Bot.

2. Description of Service

Not a Bot is an AI-powered TikTok analytics platform that provides creators and brands with actionable insights into their content performance. Our service includes:

  • Customizable dashboard with 30+ widgets for tracking performance metrics
  • AI copilot for natural language data queries and analysis
  • Canvas workspace for visual data exploration and collaboration
  • Comment sentiment analysis and moderation tools
  • Multi-account data syncing for comprehensive analytics

3. Account Registration

To use Not a Bot, you must create an account. By registering, you agree to the following:

  • You must be at least 18 years of age to use the service
  • Only one account per person is permitted
  • Authentication is managed via Clerk, our third-party authentication provider
  • You are responsible for maintaining the security of your account and password
  • You must provide accurate and complete information during registration and keep it up to date

4. Subscription Plans & Billing

Not a Bot offers two subscription tiers:

  • Creator — $14.99/month with expanded features and higher usage limits
  • Pro — $29.99/month with full access to all features and maximum usage allocations

New users receive a 7-day free trial with Creator-level access. All billing is processed via Polar. Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time and will retain access to your current tier through the end of the billing period.

5. Credits & Usage

Sync credits and AI tokens are allocated monthly based on your subscription tier:

  • Creator — 250 sync credits + 1,000,000 AI tokens per month
  • Pro — 750 sync credits + 3,000,000 AI tokens per month

Unused monthly allocations do not roll over to the next billing period. Additional credits may be purchased as one-time credit packs, which never expire:

  • Starter — 100 credits for $4.99
  • Value — 300 credits for $9.99
  • Power — 750 credits for $19.99
  • Bulk — 1,500 credits for $34.99

6. TikTok Data & API Usage

Not a Bot accesses TikTok data through the official TikTok API. By using our service, you acknowledge and agree that:

  • You must have the rights and authorization to connect and access data for all TikTok accounts you link to the service
  • Not a Bot is not affiliated with, endorsed by, or sponsored by TikTok or ByteDance Ltd.
  • Data accuracy and availability depend on the TikTok API and may be subject to changes, rate limits, or disruptions outside our control

7. AI-Generated Content

Not a Bot uses artificial intelligence to provide analytics, insights, and recommendations. You acknowledge that:

  • AI-generated analysis is provided for informational purposes only
  • AI output is not guaranteed to be accurate, complete, or up-to-date
  • You are solely responsible for any decisions made based on AI-generated insights
  • We do not warrant the accuracy, reliability, or suitability of any AI-generated content

8. Acceptable Use

You agree not to engage in any of the following prohibited activities:

  • Reverse engineer, decompile, or disassemble any part of the service
  • Use automated tools, bots, or scrapers beyond the features provided by the service
  • Abuse or attempt to circumvent usage limits, rate limits, or credit allocations
  • Use the service in a manner that violates TikTok's terms of service
  • Share your account credentials with third parties
  • Use the service for any illegal or unauthorized purpose

9. Intellectual Property

Not a Bot and its underlying technology, including software, algorithms, designs, and documentation, are the intellectual property of Not a Bot and are protected by applicable intellectual property laws. You retain full ownership of your TikTok data. Analytics, visualizations, and exports generated through the service are yours to use freely for any purpose.

10. Data Retention & Deletion

Data is retained based on your subscription tier:

  • Creator — 30 days of data retention
  • Pro — 90 days of data retention

You may request full deletion of your data at any time by contacting us. Deleting your account will permanently remove all associated data, including analytics, settings, and connected account information.

11. Limitation of Liability

The service is provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by law, Not a Bot shall not be liable for:

  • Changes, disruptions, or discontinuation of the TikTok API
  • Data loss or inaccuracies in analytics
  • Decisions made based on AI-generated analysis or recommendations
  • Disruptions caused by third-party services, including payment processors and authentication providers

Our maximum aggregate liability for any claims arising from your use of the service shall be limited to the total fees you have paid to Not a Bot in the 12 months preceding the claim.

12. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms of Service. You may cancel your subscription and delete your account at any time. Upon termination, your data will be deleted in accordance with our data retention policy. Any prepaid fees for the current billing period are non-refundable.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use of the service after changes take effect constitutes your acceptance of the revised terms.

14. Contact

If you have any questions about these Terms of Service, please contact us at support@notabot.app.