Privacy Policy

Introduction

Not a Bot is operated by Not a Bot (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered TikTok analytics platform.

By using Not a Bot, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information to provide and improve our services:

Account Information

When you create an account via Clerk, we collect your name, email address, and profile image.

TikTok Data

When you connect your TikTok account, we access data via the TikTok API, including:

• Videos and video metadata
• Comments and replies
• Engagement metrics (likes, shares, views)
• Follower statistics

Usage and Analytics Data

We collect information about how you interact with the platform, including pages visited, features used, and AI copilot queries.

How We Use Your Information

We use the information we collect to:

• Provide and maintain your analytics dashboard
• Power AI copilot analysis of your TikTok performance and content
• Perform comment sentiment analysis and engagement insights
• Run sync services to keep your TikTok data up to date
• Improve the platform and develop new features

AI Processing

Not a Bot uses AI models to analyze your TikTok data and provide actionable insights, including content performance analysis, audience trends, and comment sentiment.

Your queries and AI-generated results are not used to train AI models. Your data is processed solely to deliver insights to you.

AI token usage is tracked on a per-account basis according to your subscription tier. Usage limits and quotas are clearly displayed in your dashboard.

Data Storage & Retention

Your data is stored securely on managed infrastructure. We retain your TikTok data based on your subscription tier:

• Creator — 30 days of data retention
• Pro — 90 days of data retention

Data beyond the retention window for your tier is automatically removed. Account information is retained for as long as your account is active.

Third-Party Services

We rely on the following third-party services to operate the platform:

• Clerk — Authentication and user management
• TikTok API — Data source for your TikTok account information
• Polar — Payment processing and subscription management
• AI model providers — Data analysis and insight generation

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

Data Sharing

We do not sell your personal data. We do not share your data with third parties for advertising purposes.

Data is shared only with service providers necessary for the operation of the platform, as described in the Third-Party Services section above.

Your Rights

You have the following rights regarding your data:

• Access the data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Export your data via dashboard export features
• Delete your account at any time

To exercise any of these rights, use the relevant features in your dashboard or contact us at support@notabot.app.

Cookies & Tracking

We use essential authentication cookies provided by Clerk to keep you signed in and maintain your session.

We do not use third-party advertising cookies or tracking pixels. No data is shared with ad networks.

Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (TLS), secure authentication via Clerk, and access controls on all internal systems.

While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

Children's Privacy

Not a Bot is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification.

Your continued use of Not a Bot after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@notabot.app.